Home > Property & Casualty > Zip code information requests leads to litigation

Zip code information requests leads to litigation

Insurers are facing a growing number of lawsuits brought by clients who want defense coverage for allegations of violations of consumer privacy relating to zip code information. Over one hundred cases have been filed in California against retailers alleging that retailers who request zip code information are engaging in practices that violate privacy statutes. Cases have also been filed in Massachusetts. In turn, the retailers are seeking coverage for legal bills defending these cases under their General Liability Insurance policies.

Defendants in the lawsuits include many of the top retailing names in the country. Michaels Stores, Best Buy, Tiffany & Co., Home Depot, Crate & Barrel, Coach, Nordstrom and J.C. Penney are just some of the big monikers on the line in these cases.

The Wall Street Journal estimated that “(I)f courts rule against insurers, as they have done with some asbestos and mold claims, it can result in billions of dollars in claims and a rewording of policy language to eliminate other vulnerability in new policies”.  Hartford Insurance and other leading insurers are reported to be fighting the cases strongly.

A decision against an insurer in one of these cases could hasten a change in the market for General Liability Insurance in this segment.

About the Author

Phil Edmundson is the Chairman and CEO of William Gallagher Associates (WGA), insurance brokers and consultants for businesses with over 30 years in the insurance industry. He manages strategy, talent acquisition and development, and management / acquisitions at WGA.
617.646.0229  PEdmundson@wgains.com  Connect with Phil on LinkedIn


  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s